FAQ & Guides

Frequently asked questions

How long does delivery take?

Most orders arrive within around 20 days. This is an estimate — exact delivery times can vary a little depending on the product and your location within the EU.

Is shipping really free?

Yes. Shipping is free on every order, with no minimum spend, anywhere in the European Union.

How do I return something?

Email contact@geareurope.com within 14 days of receiving your order. We’ll send you the return address and step-by-step instructions.

When do I get my refund?

Refunds are issued within 14 days of us receiving your returned item, back to your original payment method.

How do I track my order?

Once your order ships, you’ll receive an email from us with your tracking information.

Which countries do you ship to?

We ship across the European Union.

How can I pay?

You can pay using any of the payment methods shown at checkout.

Who operates GearEurope?

GearEurope is operated by Haiduting OÜ, registered in Estonia. See our About page for more.